You may request a return within 7 days of receiving your order, provided that: The item is unworn, unused, unwashed, and in its original condition. All original tags, packaging, and any included accessories are returned. The item shows no signs of damage, stains, odors, or alterations. Items that do not meet these conditions may not be eligible for a return or refund.

If you wish to return an item due to a change of mind, selecting the wrong size, or any other customer-related reason, the return shipping cost will be borne by the customer. If we shipped the wrong item, or the item arrives damaged due to our error, we will cover the return shipping cost and arrange the appropriate replacement or refund.

Once we receive and inspect your returned item, we will notify you of the outcome. If your return is approved: Your refund will be processed to your original payment method within 7–14 business days, depending on your payment provider. Shipping charges are non-refundable unless the return is due to our mistake (such as an incorrect or defective item).

If you received the wrong item or a defective product, please contact us within 7 days of receiving your order. We will arrange an exchange or replacement at no additional cost.

To request a return, please contact our Customer Support within 7 days of receiving your order.

To request a return, please contact our Customer Support strictly via WhatsApp within 7 days of receiving your order. Customer Support (WhatsApp): +60172742422 Customer Support Hours: Monday – Friday, 11 AM – 6 PM (MYT) Please note that messages sent outside our operating hours will be responded to on the next business day. When contacting us, please provide:

• Your order number
• Your name
• A brief description of the issue
• Clear photos of the item (if applicable)

Our team will review your request and respond as soon as possible with the next steps.